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#51382 - 10/27/16 06:26 PM Financial Reporter-
Val Offline
New Guy

Registered: 04/24/09
Posts: 5
Loc: Calgary, AB Canada
I need URGENT help with a financial reporter formula issue. I have attached the .Dat file so you can see the problem.

In the expanded sheet, on line 51, the amount returned in cell e51 is zero. Can you advise what is wrong with the formula in B51 to cause this? When I run the corresponding income statement, it returns the correct number so it is not a data issue. Also, the GL codes in the formula are complete and accurate.

Thanks in advance!!

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#51383 - 10/27/16 06:35 PM Re: Financial Reporter- [Re: Val]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10493
Loc: Canada
This isn't really the place for urgent help. You should contact your Adagio Consultant.

And you haven't attached anything.
_________________________
Andrew Bates

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#51384 - 10/27/16 06:41 PM Re: Financial Reporter- [Re: Val]
Steve Schwartz Offline
Adagio God

Registered: 03/10/02
Posts: 4446
Loc: Wynnewood, PA
Hi val

This forum is not a place to get URGENT help. Your Adagio consultant is a better option. Contact him or her.

Attaching a .dat file without the full dataset is not very useful (and I don't see that you attached a file, although I may be wrong). Why don't you post the actual formulas in B51 and E51 - even better would be if you posted the formulas with the sheet collapsed (whatever row that turns out to be).

As an aside, column B is usually reserved for account numbers or ranges, so it would be unusual to have a formula in there.

Steve

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#51385 - 10/27/16 06:48 PM Re: Financial Reporter- [Re: Steve Schwartz]
Val Offline
New Guy

Registered: 04/24/09
Posts: 5
Loc: Calgary, AB Canada
Thanks for the reply. My consultant is on vacation. I tried tech support they told me come here. I could not upload the .dat file. Can I email you? I have not used this forum before and I feel so STUPID.

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#51386 - 10/27/16 06:57 PM Re: Financial Reporter- [Re: Retired_Guy]
Val Offline
New Guy

Registered: 04/24/09
Posts: 5
Loc: Calgary, AB Canada
Hello Andrew. I am Carol Wojick's client in Calgary and she was helping me yesterday, Your colleague had to fix my data for a currency issue yesterday, Carol is on a much deserved break and I reached out to Softrak because I did not want bother her today. I do not need help often, but my current circumstances have needed much support in recent months.

I tried to upload the .dat and a .jpg file of the spec doc I am having issue with. It wouldn't let me.

Now what? Could I email?

I know the solution is simple - I am just not seeing it,.

Thanks,

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#51387 - 10/28/16 05:07 AM Re: Financial Reporter- [Re: Val]
Steve Schwartz Offline
Adagio God

Registered: 03/10/02
Posts: 4446
Loc: Wynnewood, PA
You can email me. Click on my name above my picture and you will see my profile info.

But why not do what I wrote above and post the actual formulas here?

Steve

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#51392 - 10/28/16 07:31 AM Re: Financial Reporter- [Re: Steve Schwartz]
Val Offline
New Guy

Registered: 04/24/09
Posts: 5
Loc: Calgary, AB Canada
.Range 26000:26330-* Members Equity 2,489,693.62
30105:99999-* Income Year to Date 0.00

Line # 2 from above should not be returning zero

I included the preceding line just in case it has something to do with it.

Thanks

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#51393 - 10/28/16 08:24 AM Re: Financial Reporter- [Re: Val]
Steve Schwartz Offline
Adagio God

Registered: 03/10/02
Posts: 4446
Loc: Wynnewood, PA
We need to see the FORMULA for the $0 in column E, not just the result. And if it refers to any other cell, we would need the contents of that cell.

Steve

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#51395 - 10/28/16 09:24 AM Re: Financial Reporter- [Re: Steve Schwartz]
Val Offline
New Guy

Registered: 04/24/09
Posts: 5
Loc: Calgary, AB Canada
Thanks Steve! Your comment made me look at the formula in that cell and my problem is now solved. I appreciate your help.

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#51396 - 10/28/16 10:20 AM Re: Financial Reporter- [Re: Val]
Steve Schwartz Offline
Adagio God

Registered: 03/10/02
Posts: 4446
Loc: Wynnewood, PA
Nothing better than resolving an issue just by asking a question!

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