Hi All,

I have a deposit that was entered in Bank Rec that had 4 cheques on it (it was a manual deposit where we physically brought the cheques to the bank). This transaction has been reconciled and posted.

One of the cheques has since bounced. When I open this transaction to process the NSF cheque (as per the BR manual), the NSF Check button is greyed out.

How do I get the button 'ungreyed'? Or more importantly, what should I do so that I can return/NSF the cheque so that my bank balance will be correct, and the amount returned shows owing again in the customer's account (the cheque paid an invoice from AR).

We are using BR 8.1B 090514 and AR 8.1A 070920.

Thanks,

The NSF check function is indeed inactive if the deposit was reconciled and posted. How soon after the deposit was entered was it reconciled? How soon did you receive notification that the check bounced? Choosing to post a reconciliation indicates that the check has cleared the bank.

As for reversing the customer payment, is the invoice(s) paid by the bounced check still in Current AR Transactions, or have they been cleared to History? The answer will affect the required solution.

If they are, then you can create a cash entry with a negative dollar amount, and apply the negative amount to the invoice(s). This will reset the invoices back to the current amount and generate the appropriate GL transactions.

If they are not, then you have to recreate the invoices in AR, and also create journal entries in GL and a dummy batch in BR to correct the bank balance. Others reading this post may have other suggestions for you.

The invioces are still in current - you suggestions of posting a negative receipt worked great.

We try and reconcile the bank every few days - this way any issues get dealt with right away, and it makes it possible to have financial statements out sooner after month end.

Thanks,